Outsourcing Expands

Afrik News reports on the growth of outsourcing, the added question should be, are they climbing up the value chain?:

Courtesy of BPO biz

A study conducted by AT Kearney has indicated that seven African countries are among the top 50 global outsourcing destinations for IT services, also known as offshoring. Egypt, Ghana, Mauritius, Tunisia, Morocco, South Africa and Senegal are among the preferred destinations...Ghana, Egypt and Senegal, which are among the top The sub-Saharan countries with low labor costs, are attracting more and more contact centers. And to deal with the time difference between them and their western counterparts, contact centers adjust their working hours to correspond with countries such as France, the United Kingdom, the United States, etc...Ghana, Egypt and Senegal, which are among the top The sub-Saharan countries with low labor costs, are attracting more and more contact centers. And to deal with the time difference between them and their western counterparts, contact centers adjust their working hours to correspond with countries such as France, the United Kingdom, the United States, etc.

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